Onboarding

Hiring “new” isn’t just filling a position. In hospitality, attractions, and leisure, every new hire impacts guest experience, safety, payroll accuracy, and team morale fast. This guide defines what counts as a new hire (including seasonal rehires), covers the compliance basics managers can’t skip, and lays out a simple onboarding workflow from offer to day 30—plus the key metrics that tell you if your process is working.