Build a rock‑solid foundation in management—at your own pace
Staff Management Masterclass
Master the end‑to‑end playbook for recruiting, onboarding, and coaching your team to peak performance. The course covers key aspects of management relevant across various industries, including inventory management.
This course supports career growth for managers and those developing their leadership skills. It also fosters collaboration and emotional intelligence within teams to enhance overall team effectiveness.
Duration: 10 hours
Price: $497
Finding the Right Candidate Course
Pinpoint the perfect hire every time with proven strategies for sourcing, screening, and selecting top talent. The course helps you determine the best candidate by identifying the key qualities needed for the role.
Duration: 2 hours
Price: $147
Onboarding Course
Set new hires—and your organization—up for success from day one with a streamlined, culture‑first onboarding process.
Effective onboarding supports a smooth transition for new employees into the workplace, helping them adapt quickly and feel included from the start.
Duration: 2 hours
Price: $147
Setting Expectations
Course
The Setting Expectations Course is designed to empower managers and leaders with the key skills needed to set clear, actionable expectations that drive organizational success. Effective expectation setting is essential for aligning teams, fostering accountability, and ensuring everyone is working toward shared objectives.
Managers will gain the knowledge and confidence to set clear expectations, enhance team performance, and develop a leadership style that delivers a competitive edge.
Duration: 2 hours
Price: $147
Training & Development Course
Learn to design, build, and deliver custom training programs focused on developing specialized skills that engage your team and drive lasting performance gains. This course guides you in developing a program tailored to your team’s needs, allowing for specialization in key leadership areas.
Duration: 2 hours
Price: $147
Coaching & Counseling Course
Transform performance conversations into growth opportunities using a step‑by‑step coaching framework.
This course helps you develop the essential qualities of an effective leader, empowering you to positively influence your team and foster growth.
Duration: 2 hours
Price: $147
Understanding the Budget Process Masterclass
Gain confidence in every dollar decision—learn to build, analyze, and leverage budgets to drive sustainable growth. This course is tailored for managers and leaders who want to develop their budget management skills and take control of finance operations with confidence.
The course teaches you how to determine budget priorities and execute financial plans effectively. Learn how to develop a comprehensive budget management plan, identify and assess potential risks, and control costs and timelines to ensure successful service delivery.
Duration: 12 hours
Price: $347
Coming Soon: Organizational Development for the Leisure Industry
Learn to structure your park or department for agility and impact—streamline processes, empower staff, and build a culture that thrives season after season.
This course addresses unique challenges faced by the leisure and related industries, including food service operations and inventory management.
Duration: TBD
Price: TBD
Coming Soon: Guest Experience Excellence
Master the art and science of delighting every visitor—design touchpoints, personalize service, and turn one‑time guests into lifelong fans.
Learn how to respond effectively to guest needs, ensuring prompt and attentive service, while also creating experiences that contribute positively to society and foster broader community impact.
Duration: TBD
Price: TBD
What’s Inside Each Course
Every High Road Management Training course is designed to give you practical tools, hands‑on activities, and ongoing development—so you leave with more than just ideas, you take home key skills. Each course offers a dynamic learning experience, featuring interactive, adaptable content that keeps you engaged and ready for real-world challenges. Here’s what you’ll find in every offering:
- Interactive Video Lessons
Bite‑sized, on‑demand modules that you can watch at your own pace—complete with real‑world examples and clear, actionable takeaways. - Practical Exercises & Templates
Guided worksheets, checklists, and playbooks that walk you step‑by‑step through applying each concept directly to your team or organization. - Downloadable Resource Library
PDF guides, slide decks, and planning tools you can save, print, and customize for your unique context—no extra purchases required. - Knowledge Checks & Quizzes
Short quizzes at the end of each section ensure you’ve mastered the core ideas and are ready to put them into practice. - Community & Expert Support
Direct email access to the High Road team ([email protected]) for any questions, plus invitations to our exclusive online peer network. - Mobile‑Friendly Portal
All course lessons, activities, and downloads work seamlessly on smartphones and tablets—so you can learn (and implement) whenever and wherever it’s convenient. - Certificate of Completion
After you finish every lesson and pass the quizzes, download a printable certificate to recognize your achievement—and boost your professional credentials.
The curriculum covers both leadership and management, including specialized leadership management tracks and senior leadership development for those preparing for advanced roles. Each course is part of a comprehensive program designed to support professionals at every stage of their career, from emerging leaders to senior executives.
With these components, each course isn’t just a collection of videos—it’s a fully supported learning experience built to deliver real, lasting results.
Benefits of Effective Management
Effective management is the cornerstone of organizational success. When organizations invest in management training and leadership development, they unlock a host of benefits that drive performance and growth.
Strong management skills lead to improved productivity, greater efficiency, and enhanced customer satisfaction. Effective managers make better decisions, foster higher employee engagement, and help organizations attract and retain top talent—reducing turnover and building a more committed workforce.
Moreover, effective management empowers organizations to innovate, adapt to change, and maintain a competitive edge in their industry. By prioritizing management training and ongoing development, organizations can strengthen their operations management, boost team performance, and achieve their strategic objectives.
Investing in management skills isn’t just about individual growth—it’s about building a resilient, agile organization that thrives in any environment.
Meet Your Instructors
Chances are, Cheryl Salazar and Taryn Bolduc have been exactly where you are—juggling staff schedules, fielding last‑minute crises, and flipping through an outdated (or nonexistent) SOP manual, hoping someone was around to help them find the answers. They realized early on that managers, supervisors, and executives need real‑world skills they’re not taught on the job, and they shouldn’t have to invent every solution themselves.
With more than four decades of combined hands‑on experience in waterparks, recreation, hospitality, and amusement operations—running lifeguard teams, opening waterparks, coordinating large‑scale events, and even tackling backstage chaos at NY Fashion Week—Cheryl and Taryn built their courses around the challenges they’ve faced and the solutions that actually work. Both instructors have made the transition from frontline roles to senior leadership positions, giving them unique insight into the difference between managing day-to-day operations and setting organizational strategy at the highest levels. The difference their hands-on experience makes is clear in the practical, relevant training they deliver. When you enroll, you’re tapping into a network of seasoned pros ready to share templates, troubleshoot your toughest days, and connect you with experts in our industry.
Their passion is straightforward: to support you however you need it, so you can lead confidently—knowing you’re never managing it alone.
Learn more about their stories on the About Us page.
Frequently Asked Questions
How do I enroll in a course?
To enroll in a course, you can click ‘Enroll Now’ and complete the online form. If you’d like to learn more about a course before enrolling, you can click ‘Learn More’ and then once you’re ready to enroll you can use the checkout form on that page. If you are interested in a course or workshop that is not yet available, please let us know your interest and we will notify you when it becomes open for enrollment.
What is your refund policy?
Since you get full access to the course immediately upon enrolling, we have a 7-day Money-back guarantee on all courses.
Is there a certificate of completion?
Yes. After you finish every lesson and earn at least an 80% on the quizzes, you’ll receive a printable Certificate of Completion.
What is the time commitment for each course?
Each course’s estimated duration (shown above) reflects the average time most participants spend to review the lessons and complete core activities. Your personal pace may vary—you might move more quickly through some modules or spend extra time on exercises. Feel free to engage with the content and exercises as deeply (or selectively) as your schedule allows.
Can I access course materials on mobile phone or tablet?
Yes—everything is fully mobile‑friendly. You can view all lessons in our online course portal from any smartphone or tablet, and download PDFs, worksheets, and other resources directly to your device for offline use.
What if I have questions about the material? Am I on my own?
Not at all. As a High Road Management Training participant, you’re part of our community—and we’re here to help. If anything isn’t clear or you need extra guidance, simply email us at [email protected]. We’ll get you the answers and support you need to apply what you’re learning. Our team will respond promptly to all inquiries.