Thriving as a Manager by Accident: Navigating Unexpected Leadership Roles

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Being thrust into a management position without prior intention or formal training can be a daunting experience. However, for many accidental managers, it presents an opportunity for personal and professional growth. In this article, we will explore the unique challenges faced by MBAs (Managers by Accident) and provide valuable insights and strategies to help them thrive in their roles while running productive teams.

Shoutout to Stephanie Scheller for using “MBA” to mean Manager by Accident. Cheryl’s convo with her sparked the inspiration for this blog post. Learn more about Stephanie Scheller and the amazing work she is doing here.

Embrace the Learning Curve: Embrace the Journey of Continuous Learning

Transitioning into a managerial role without prior experience may seem overwhelming, but remember that learning is a lifelong process. Embrace the opportunity to expand your knowledge and skill set as an MBA. Take advantage of resources such as online courses, books, and workshops that focus on leadership development and team management. Seek mentorship from seasoned managers who can provide guidance and support during your journey.

Don’t be afraid to admit that you are still learning in your management journey. Your staff can definitely relate to this, as they are likely still learning in their positions as well. By being open to learning from your team, you can create a culture of collaboration and foster a more open and creative environment.

Leverage Your MBA Skills: Applying Your Manager by accident Knowledge in Practice

Although your path to becoming a manager may have been unexpected, your MBA “education” equips you with valuable skills that can be applied to your new role in the long run. Use your existing strategic thinking, problem-solving abilities, and analytical skills to assess and improve your team’s performance. Apply concepts from your previous work, such as time management strategies and communication tactics, to optimize your team’s productivity and efficiency.

Develop Strong Interpersonal Skills: Mastering the Art of Effective Communication

As a manager, your success heavily relies on your ability to communicate effectively with your team. Invest time in honing your interpersonal skills, such as active listening, giving constructive feedback, and resolving conflicts. Foster an open and transparent communication culture within your team, encouraging collaboration and sharing of ideas. By building strong relationships with your team members, you’ll create a positive work environment that drives productivity and engagement.

Build and Empower Your Team: Creating a High-Performing Team

One of the key responsibilities of a manager is to assemble a high-performing team and empower its members – think: The Avengers! Take the time to understand the strengths and weaknesses of each team member and assign tasks accordingly. Encourage professional development by providing opportunities for training, mentorship, and skill-building. Foster a culture of trust, autonomy, and accountability, allowing team members to take ownership of their work and contribute to the team’s overall success.

You’ll want to learn enough about each person’s role on the team to be able to provide guidance and feedback. There’s nothing worse for an employee than feeling that they are all alone in accomplishing a goal, especially when they really need some guidance or direction. Find a balance that works for you and your team about how involved you are in their day-to-day work so they feel supported and you also get your own work completed as well. 

Seek Feedback and Continuous Improvement: Embracing Feedback for Growth

Never underestimate the power of feedback in your journey as a manager by accident. Actively seek feedback from your team members, peers, and superiors to understand how you can improve your leadership skills. Create a safe space for open and honest conversations, where constructive criticism is welcomed. Regularly reflect on your own performance, identify areas for growth, and take proactive steps to enhance your managerial abilities.

One strategy could be to have a weekly team meeting where everyone is free to offer feedback and constructive criticism about anything on their mind. This supports an open, creative thrive culture where everyone can both receive and provide feedback and support for each other.

Becoming a manager by accident may present its own set of challenges, but with the right mindset and approach, you can thrive in your role and run productive teams. Embrace continuous learning, leverage your MBA knowledge, master interpersonal skills, build a strong team, and seek feedback for continuous improvement. Remember, your journey as an MBA can be an opportunity for personal and professional growth, ultimately leading to your success as a leader.

One great way to increase your confidence as a manager is to take our Staff Management Course. This comprehensive course features modules on setting expectations, training and development, and coaching and counseling, all of which are designed to assist you in cultivating a thriving culture within your team. By participating in this course, you’ll acquire valuable skills and knowledge that will contribute to your growth as a successful manager.


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